Privacy Policy

1. Introduction

Welcome to Valcheq Technologies. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website or engage with our services.

As a company based in Kenya, we adhere strictly to the Data Protection Act, 2019 (DPA) of Kenya, alongside global best practices for data privacy. By using our website and services, you consent to the data practices described in this policy.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name and last name.
• Contact Data: Includes email address and telephone numbers.
• Usage Data: Includes information about how you interact with our website, products, and services.
• Marketing and Communications Data: Includes your preferences for receiving marketing materials from us.

3. Legal Basis for Processing

We will only process your personal data when the law allows us to. Most commonly, we rely on the following legal grounds:

• Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering a software project).
• Legitimate Interests: Where it is necessary for our legitimate business interests, provided your fundamental rights do not override those interests (e.g., improving our website and ensuring security).
• Legal Obligation: Where we must comply with a legal or regulatory requirement.
• Consent: Where you have provided clear, explicit consent for us to process your data for a specific purpose.

4. Data Security and Retention

We have implemented robust technical and organizational security measures to prevent your personal data from being accidentally lost, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is strictly limited to employees and contractors who have a legitimate business need to know, and they are subject to strict confidentiality obligations.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements.

5. Your Legal Rights

Under the Kenyan Data Protection Act, 2019, you possess specific rights regarding your personal data. These include the right to:

• Be Informed: Know exactly how your personal data is being processed.
• Request Access: Obtain a copy of the personal data we hold about you.
• Request Correction: Have any incomplete or inaccurate data we hold about you corrected.
• Request Erasure: Ask us to delete or remove personal data where there is no legal reason for us to continue processing it.
• Object to Processing: Object to processing where we rely on a legitimate interest.
• Request Restriction: Ask us to suspend the processing of your personal data in certain scenarios.
• Data Portability: Request the transfer of your personal data to you or a third party in a structured format.
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us. We aim to respond to all legitimate requests within 30 days.

6. Third-Party Links and Transfers

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party platforms and are not responsible for their privacy statements.

As part of our global operations, your data may be transferred to and maintained on secure servers located outside of Kenya. When this happens, we ensure the transfer is conducted in strict compliance with the Data Protection Act, 2019, ensuring appropriate safeguards are in place to protect your information.

7. Changes to This Privacy Policy

We keep our privacy policy under regular review. Any changes we make in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our team at: